Franklin Ave. Shuttle Good For Laughs

Franklin Avenue Shuttle TrainFranklin Avenue Shuttle about to depart Prospect Park. Resized photo courtesy of Eye On Transit

Another Rider Report Card grade is in & as you probably assumed, a repeat performance in terms of the overall grade. This time the line in question is the Franklin Avenue Shuttle which once again earned a C. This grading came from a huge amount of responders, 52 to be exact. Anyway for the sake of being consistent, here is the full breakdown:

Franklin Ave. Shuttle Train Riders Top 10 Priorities; 2007 priority rank in ( ):

01. Availability of MetroCard Vending Machines ( 10 )

02. Reasonable wait times for trains ( 1 )

03. Minimal delays during trips ( 3 )

04. Working elevators and escalators in stations ( 9 )

05. Sense of security in stations ( 2 )

05. Signs in subway cars that help riders find their way ( 20 ) (Tie)

07. Courtesy and helpfulness of station personnel ( 11 )

08. Sense of security on trains ( 4 )

08. Adequate room on board at rush hour ( 5 ) (Tie)

10. Cleanliness of stations ( 6 )

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Complete Franklin Ave. Shuttle Train Riders riders priorities 2007 priority rank in ( ):

01. Availability of MetroCard Vending Machines ( 10 )

02. Reasonable wait times for trains ( 1 )

03. Minimal delays during trips ( 3 )

04. Working elevators and escalators in stations ( 9 )

05. Sense of security in stations ( 2 )

05. Signs in subway cars that help riders find their way ( 20 ) (Tie)

07. Courtesy and helpfulness of station personnel ( 11 )

08. Sense of security on trains ( 4 )

08. Adequate room on board at rush hour ( 5 ) (Tie)

10. Cleanliness of stations ( 6 )

11. Ease of use of subway turnstiles ( 17 )

11. Lack of graffiti in subway cars ( 18 ) (Tie)

13. Station announcements that are informative ( 13 )

13. Train announcements that are informative ( 16 ) (Tie)

15. Station announcements that are easy to hear ( 8 )

15. Comfortable temperature in subway cars ( 12 ) (Tie)

15. Signs in stations that help riders find their way ( 15 ) (Tie)

18. Cleanliness of subway cars ( 7 )

18. Lack of scratchitti in subway cars ( 14 )

20. Train announcements that are easy to hear ( 19 )

20. Lack of graffiti in stations ( 21 )

Click here for the breakdown of votes in this section.

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Now here is the graded breakdown for all 21 categories; 2007 grade in ( ):

01. Minimal delays during trips C (C+)

02. Reasonable wait times for trains C (C-)

03. Adequate room on board at rush hour B- (C)

04. Sense of security in stations C (C)

05. Sense of security on trains C+ (C)

06. Working elevators and escalators in stations C (C)

07. Signs in stations that help riders find their way B+ (C+)

08. Signs in subway cars that help riders find their way B- (C)

09. Cleanliness of stations C (C)

10. Cleanliness of subway cars C+ (C)

11. Station announcements that are easy to hear C+ (C-)

12. Station announcements that are informative C+ (C-)

13. Train announcements that are easy to hear C+ (C)

14. Train announcements that are informative C+ (C)

15. Lack of graffiti in stations C (C)

16. Lack of graffiti in subway cars C+ (C)

17. Lack of scratchitti in subway cars C (C-)

18. Courtesy and helpfulness of station personnel B- (C)

19. Comfortable temperature in subway cars B- (C+)

20. Ease of use of subway turnstiles B (B-)

21. Availability of MetroCard Vending Machines B- (B-)

Click here for the breakdown of votes in this section.
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Oh boy, this report card was quite interesting to look over. I don’t recall ever seeing so much fluctuations in any of these report cards. However with that being the case, I will take the results with a grain of salt. The sheer lack of responders played a big role in these fluctuations. If you found even 5-10 more people, the results could have shifted in a completely different direction. Seriously, did anyone ever expect to see “Availability of MetroCard vending machines” as the riders’ #1 priority? I have seen it all now…..

xoxo Transit Blogger

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