Franklin Ave. Shuttle Good For Laughs
Franklin Avenue Shuttle about to depart Prospect Park. Resized photo courtesy of Eye On Transit
Another Rider Report Card grade is in & as you probably assumed, a repeat performance in terms of the overall grade. This time the line in question is the Franklin Avenue Shuttle which once again earned a C. This grading came from a huge amount of responders, 52 to be exact. Anyway for the sake of being consistent, here is the full breakdown:
Franklin Ave. Shuttle Train Riders Top 10 Priorities; 2007 priority rank in ( ):
01. Availability of MetroCard Vending Machines ( 10 )
02. Reasonable wait times for trains ( 1 )
03. Minimal delays during trips ( 3 )
04. Working elevators and escalators in stations ( 9 )
05. Sense of security in stations ( 2 )
05. Signs in subway cars that help riders find their way ( 20 ) (Tie)
07. Courtesy and helpfulness of station personnel ( 11 )
08. Sense of security on trains ( 4 )
08. Adequate room on board at rush hour ( 5 ) (Tie)
10. Cleanliness of stations ( 6 )
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Complete Franklin Ave. Shuttle Train Riders riders priorities 2007 priority rank in ( ):
01. Availability of MetroCard Vending Machines ( 10 )
02. Reasonable wait times for trains ( 1 )
03. Minimal delays during trips ( 3 )
04. Working elevators and escalators in stations ( 9 )
05. Sense of security in stations ( 2 )
05. Signs in subway cars that help riders find their way ( 20 ) (Tie)
07. Courtesy and helpfulness of station personnel ( 11 )
08. Sense of security on trains ( 4 )
08. Adequate room on board at rush hour ( 5 ) (Tie)
10. Cleanliness of stations ( 6 )
11. Ease of use of subway turnstiles ( 17 )
11. Lack of graffiti in subway cars ( 18 ) (Tie)
13. Station announcements that are informative ( 13 )
13. Train announcements that are informative ( 16 ) (Tie)
15. Station announcements that are easy to hear ( 8 )
15. Comfortable temperature in subway cars ( 12 ) (Tie)
15. Signs in stations that help riders find their way ( 15 ) (Tie)
18. Cleanliness of subway cars ( 7 )
18. Lack of scratchitti in subway cars ( 14 )
20. Train announcements that are easy to hear ( 19 )
20. Lack of graffiti in stations ( 21 )
Click here for the breakdown of votes in this section.
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Now here is the graded breakdown for all 21 categories; 2007 grade in ( ):
01. Minimal delays during trips C (C+)
02. Reasonable wait times for trains C (C-)
03. Adequate room on board at rush hour B- (C)
04. Sense of security in stations C (C)
05. Sense of security on trains C+ (C)
06. Working elevators and escalators in stations C (C)
07. Signs in stations that help riders find their way B+ (C+)
08. Signs in subway cars that help riders find their way B- (C)
09. Cleanliness of stations C (C)
10. Cleanliness of subway cars C+ (C)
11. Station announcements that are easy to hear C+ (C-)
12. Station announcements that are informative C+ (C-)
13. Train announcements that are easy to hear C+ (C)
14. Train announcements that are informative C+ (C)
15. Lack of graffiti in stations C (C)
16. Lack of graffiti in subway cars C+ (C)
17. Lack of scratchitti in subway cars C (C-)
18. Courtesy and helpfulness of station personnel B- (C)
19. Comfortable temperature in subway cars B- (C+)
20. Ease of use of subway turnstiles B (B-)
21. Availability of MetroCard Vending Machines B- (B-)
Click here for the breakdown of votes in this section.
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Oh boy, this report card was quite interesting to look over. I don’t recall ever seeing so much fluctuations in any of these report cards. However with that being the case, I will take the results with a grain of salt. The sheer lack of responders played a big role in these fluctuations. If you found even 5-10 more people, the results could have shifted in a completely different direction. Seriously, did anyone ever expect to see “Availability of MetroCard vending machines” as the riders’ #1 priority? I have seen it all now…..
xoxo Transit Blogger
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