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4 Train: You’re Average!

(Woodlawn bound 4 train approaching the 161 Street-Yankee Stadium station. Resized photo courtesy of Eye On Transit

The straphangers have spoken & they feel the 4 train is average! The MTA released the full graded result breakdown of the 4 train for its 2007 rider report card. The highest grade earned was a B- which the 4 earned in four different categories. The lowest grade earned was a surprising D. Overall the 4 graded out with a C.

Top 10 priorities that 4 train riders’ would like to see improvement on:

1. Adequate room on board at rush hour
2. Minimal delays during trips
3. Reasonable wait times for trains
4. Station announcements that are easy to hear
5. Sense of security on trains
6. Cleanliness of stations
7. Sense of security in stations
8. Train announcements that are easy to hear
9. Station announcements that are informative
10.Comfortable temperature in subway cars

Now here is the entire order of 4 train riders’ priorities:

1. Adequate room on board at rush hour
2. Minimal delays during trips
3. Reasonable wait times for trains
4. Station announcements that are easy to hear
5. Sense of security on trains
6. Cleanliness of stations
7. Sense of security in stations
8. Train announcements that are easy to hear
9. Station announcements that are informative
10. Comfortable temperature in subway cars
11. Courtesy and helpfulness of station personnel
12. Working elevators and escalators in stations
13. Cleanliness of subway cars
14. Train announcements that are informative
15. Availability of MetroCard Vending Machines
16. Ease of use of subway turnstiles
17. Signs in stations that help riders find their way
18. Lack of scratchitti in subway car
19. Signs in subway cars that help riders find their way
20. Lack of graffiti in stations
21. Lack of graffiti in subway cars

Now here is the individual grade breakdown for all 21 categories:

Minimal delays during trips C-
Reasonable wait times for trains C
Adequate room on board at rush hour D
Sense of security in stations C
Sense of security on trains C
Working elevators and escalators in stations C
Signs in stations that help riders find their way C+
Signs in subway cars that help riders find their way C+
Cleanliness of stations C-
Cleanliness of subway cars C
Station announcements that are easy to hear D+
Station announcements that are informative D+
Train announcements that are easy to hear C
Train announcements that are informative C
Lack of graffiti in stations B-
Lack of graffiti in subway cars B-
Lack of scratchitti in subway cars C+
Courtesy and helpfulness of station personnel C
Comfortable temperature in subway cars C+
Ease of use of subway turnstiles B-
Availability of MetroCard Vending Machines B-

I mentioned that the lowest grade earned was a surprising D. The reason I said this is because I fully expected the 4 to earn an F for “adequate room on board at rush hour.” Never in my wildest dreams did I expect the 4 to score higher than a F. I know a D is still failing but I think that grade is inaccurate. The 4 deserves a big fat F for this category. I avoid the 4 like the plague in general but especially during rush hours. I swear it seems the only way to get a seat on that line is to get on one of the first couple of stops at either end!

The MTA announced they received 4200+ responses to this report card. Once again I am sorry but that number is way too low, especially for a line that is apart of what is the busiest trunk line in the entire system! Where the hell are all the straphangers at? I could stand on any station in Manhattan & count that many 4 straphangers within an hour. This is inexcusable!

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