Transit Blogger

Ehh Shuttle, You’re Average!

Franklin Avenue Shuttle about to depart Prospect Park; Resized photo courtesy of Eye On Transit

Continuing with the “Rider Report Card” update, the next in line is the Franklin Avenue Shuttle. The shuttle was considered average as it scored a C from the 247 people who bothered to fill out the report card. Lets go straight to the breakdown.

Top 10 priorities that train riders would like to see improvement on:

01. Reasonable wait times for trains
02. Sense of security in stations
03. Minimal delays during trips
04. Sense of security on trains
05. Adequate room on board at rush hour
06. Cleanliness of stations
07. Cleanliness of subway cars
08. Station announcements that are easy to hear
09. Working elevators and escalators in stations
10. Availability of MetroCard Vending Machines

Now here is the entire order of train riders priorities:

01. Reasonable wait times for trains
02. Sense of security in stations
03. Minimal delays during trips
04. Sense of security on trains
05. Adequate room on board at rush hour
06. Cleanliness of stations
07. Cleanliness of subway cars
08. Station announcements that are easy to hear
09. Working elevators and escalators in stations
10. Availability of MetroCard Vending Machines
11. Courtesy and helpfulness of station personnel
12. Comfortable temperature in subway cars
13. Station announcements that are informative
14. Lack of scratchitti in subway cars
15. Signs in stations that help riders find their way
16. Train announcements that are informative
17. Ease of use of subway turnstiles
18. Lack of graffiti in subway cars
19. Train announcements that are easy to hear
20. Signs in subway cars that help riders find their way
21. Lack of graffiti in stations

Now here is the graded breakdown of all 21 categories:

Minimal delays during trips C+
Reasonable wait times for trains C-
Adequate room on board at rush hour C
Sense of security in stations C
Sense of security on trains C
Working elevators and escalators in stations C
Signs in stations that help riders find their way C+
Signs in subway cars that help riders find their way C
Cleanliness of stations C
Cleanliness of subway cars C
Station announcements that are easy to hear C-
Station announcements that are informative C-
Train announcements that are easy to hear C
Train announcements that are informative C
Lack of graffiti in stations C
Lack of graffiti in subway cars C
Lack of scratchitti in subway cars C-
Courtesy and helpfulness of station personnel C
Comfortable temperature in subway cars C+
Ease of use of subway turnstiles B-
Availability of MetroCard Vending Machines B-

I honestly do not have much to say about this report card. I have rarely ridden the Franklin Shuttle & when I did, I had no issues with the trip. The only thing I will say is I am not surprised that both a “Sense of security in stations” & “Sense of security on trains” made the top 5. When I have ridden the shuttle, the cast of characters riding it with me would definitely fit in the “shady” category. When I would be on the B or Q & look at the people waiting, I would think the same thing. This is not to say some decent people don’t ride it but there is no denying the quality of people is questionable at best.

xoxo Transit Blogger

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