The F Sings The C- Blues
Jamaica/179th St. bound F train approaching the Ditmas Ave. station. Resized photo courtesy of Eye On Transit.
It is after 4 a.m & here I am doing a Rider Report Card entry. If you guessed that whatever line I was going to write about earned the same overall grade from 2007, take your bow as you are 100% correct. The line that towed the company grade line was the F. It once again earned a C- from the 8.158 people who responded. If you guessed that the number of responders dropped, you get to take a second bow for being correct. This time the decrease was close to 5000. Anyhow lets get to the breakdown:
F Train Riders Top 10 Priorities; 2007 priority rank in ( ):
01. Reasonable wait times for trains ( 1 )
02. Minimal delays during trips ( 3 )
03. Adequate room on board at rush hour ( 2 )
04. Station announcements that are easy to hear ( 4 )
05. Train announcements that are easy to hear ( 5 )
06. Cleanliness of subway cars ( 7 )
07. Cleanliness of stations ( 6 )
08. Sense of security in stations ( 8 )
09. Sense of security on trains ( 10 )
10. Working elevators and escalators in stations ( 11 )
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Complete F train riders priorities 2007 priority rank in ( ):
01. Reasonable wait times for trains ( 1 )
02. Minimal delays during trips ( 3 )
03. Adequate room on board at rush hour ( 2 )
04. Station announcements that are easy to hear ( 4 )
05. Train announcements that are easy to hear ( 5 )
06. Cleanliness of subway cars ( 7 )
07. Cleanliness of stations ( 6 )
08. Sense of security in stations ( 8 )
09. Sense of security on trains ( 10 )
10. Working elevators and escalators in stations ( 11 )
11. Station announcements that are informative ( 9 )
12. Comfortable temperature in subway cars ( 12 )
13. Train announcements that are informative ( 13 )
14. Courtesy and helpfulness of station personnel ( 14 )
15. Lack of scratchitti in subway cars ( 15 )
16. Signs in subway cars that help riders find their way ( 18 )
17. Signs in stations that help riders find their way ( 17 )
18. Ease of use of subway turnstiles ( 16 )
19. Availability of MetroCard Vending Machines ( 19 )
20. Lack of graffiti in stations ( 21 )
21. Lack of graffiti in subway cars ( 20 )
Click here for the breakdown of votes in this section.
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Now here is the graded breakdown for all 21 categories; 2007 grade in ( ):
01. Minimal delays during trips C- (C-)
02. Reasonable wait times for trains C- (C-)
03. Adequate room on board at rush hour D (D)
04. Sense of security in stations C (C)
05. Sense of security on trains C (C)
06. Working elevators and escalators in stations C- (C-)
07. Signs in stations that help riders find their way C+ (C)
08. Signs in subway cars that help riders find their way C (C)
09. Cleanliness of stations D+ (D+)
10. Cleanliness of subway cars D+ (C-)
11. Station announcements that are easy to hear D (D)
12. Station announcements that are informative D (D)
13. Train announcements that are easy to hear D+ (D)
14. Train announcements that are informative D+ (D+)
15. Lack of graffiti in stations C+ (C+)
16. Lack of graffiti in subway cars C+ (C+)
17. Lack of scratchitti in subway cars C- (C-)
18. Courtesy and helpfulness of station personnel C (C)
19. Comfortable temperature in subway cars C (C)
20. Ease of use of subway turnstiles B- (B-)
21. Availability of MetroCard Vending Machines B- (B-)
Click here for the breakdown of votes in this section.
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Well a year has come & gone and it is safe to say not much as changed on the F. 2007’s top priority continues to be the main issue. The 2nd & 3rd reasons switched spots but are still causes for concern according to riders. The rest of the top 10 looks similar to 2007 minus the new entry of “Working elevators and escalators in stations” which rose a spot to 10th.
As far as the grades are concerned, I feel they are extremely accurate. If I had to nitpick, I would say that riders should have given at least a D to the top 2 priorities. A C- is being generous in my honest opinion. Most of what I said for 2007’s results still apply so you can check that out by clicking here. In the end, I feel things will only get worse for the riders of the F before it gets better.
xoxo Transit Blogger
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I was there when they gave out the surveys. A total waste of money
http://whatyourdonotknowbecauseyouarenotme.blogspot.com/2008/12/mta-shoud-get-f-as-in-wtf-for-their.html