So That’s Where You Have Been Hiding
Six days ago, I posted about the J & Z earning an overall grade of a C- for its 2007 rider report card. In that entry, I had commented that “the full results will most likely be released later today”. However I never saw a link to the full results on the MTA’s homepage. They always had a link to an individual line’s overall grade chart. I checked every day since October 5th & found nothing. I even noticed that the homepage link to the 7 & L train’s results was not working. However I am happy to report that the full report for the J & Z has been posted. Here is the breakdown of the J & Z’s 2007 rider report card:
J & Z Riders’ Top 10 Priorities:
- 1. Reasonable wait times for trains
2. Minimal delays during trips
3. Sense of security on trains
4. Adequate room on board at rush hour
5. Train announcements that are easy to hear
6. Station announcements that are easy to hear
7. Sense of security in stations
8. Cleanliness of subway cars
9. Cleanliness of stations
10.Working elevators and escalators in stations
Now here is the entire order of J & Z riders’ priorities:
-
1. Reasonable wait times for trains
2. Minimal delays during trips
3. Sense of security on trains
4. Adequate room on board at rush hou
5. Train announcements that are easy to hear
6. Station announcements that are easy to hear
7. Sense of security in stations
8. Cleanliness of subway cars
9. Cleanliness of stations
10. Working elevators and escalators in stations
11. Station announcements that are informative
12. Comfortable temperature in subway cars
13. Train announcements that are informative
14. Courtesy and helpfulness of station personnel
15. Lack of scratchitti in subway cars
16. Availability of MetroCard Vending Machines
17. Ease of use of subway turnstiles
18. Signs in stations that help riders find their way
19. Lack of graffiti in subway cars
20. Signs in subway cars that help riders find their way
21. Lack of graffiti in stations
Finally here is the individual grade breakdown for all 21 categories:
-
Minimal delays during trips C
Reasonable wait times for trains C-
Adequate room on board at rush hour C-
Sense of security in stations C-
Sense of security on trains C-
Working elevators and escalators in stations D+
Signs in stations that help riders find their way C+
Signs in subway cars that help riders find their way C
Cleanliness of stations D+
Cleanliness of subway cars D+
Station announcements that are easy to hear D
Station announcements that are informative D+
Train announcements that are easy to hear D+
Train announcements that are informative D+
Lack of graffiti in stations C
Lack of graffiti in subway cars C
Lack of scratchitti in subway cars D+
Courtesy and helpfulness of station personnel C
Comfortable temperature in subway cars C+
Ease of use of subway turnstiles C+
Availability of MetroCard Vending Machines B-
I have expressed my feelings on the J & Z which can be read in this entry!
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[…] After going through the top 10 list of priorities, I feel that some accurate choices made the cut. Like its fellow Nassau Street counterparts the J & Z, the M could use a huge improvement in wait times. Sometimes you feel like you are waiting forever for a train to show up when these 3 are involved. The train announcements choice clearly depends on what part of the fleet you are riding on. I am not surprised to see security be a huge issue as that was a big issue for the J & Z in its rider report card. […]