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Staten Island Railway Is No Different

The updates have been extremely rare the last couple of weeks. I have been extremely busy & am now just starting to catch up. Lets get started with the “Rider Report Card” results for the Staten Island Railway. Here is the full breakdown:

Top 10 priorities that Staten Island Railway riders would like to see improvement on:

01. Adequate room on board at rush hour
02. Sense of security in stations
03. Trains depart and arrive as scheduled
04. Sense of security on trains
05. Cleanliness of cars
06. Comfortable temperature in cars
07. Cleanliness of stations
08. Train announcements that are easy to hear
09. Minimal delays during trips
10. Availability of MetroCard Vending Machines

Now here is the entire order of Staten Island Railway riders priorities:

01. Adequate room on board at rush hour
02. Sense of security in stations
03. Trains depart and arrive as scheduled
04. Sense of security on trains
05. Cleanliness of cars
06. Comfortable temperature in cars
07. Cleanliness of stations
08. Train announcements that are easy to hear
09. Minimal delays during trips
10. Availability of MetroCard Vending Machines
11. Station announcements that are easy to hear
12. Turnstiles that are easy to use
13. Lack of scratchitti in cars
14. Lack of graffiti in stations
15. Station announcements that are informative
16. Train announcements that are informative
17. Courtesy and helpfulness of personnel
18. Lack of graffiti in cars
19. Signs in stations that help riders find their way
20. Working elevator at St. George
21. Signs in subway cars that help riders find their way

Now here is the graded breakdown of all 21 categories:

Minimal delays during trips B
Trains depart and arrive as scheduled B-
Adequate room on board at rush hour C-
Sense of security in stations C
Sense of security on trains C
Working elevator at St. George C+
Signs in stations that help riders find their way C+
Signs in cars that help riders find their way C+
Cleanliness of stations C
Cleanliness of cars C
Station announcements that are easy to hear C-
Station announcements that are informative C-
Train announcements that are easy to hear C-
Train announcements that are informative C
Lack of graffiti in stations C
Lack of graffiti in cars C+
Lack of scratchitti in cars C-
Courtesy and helpfulness of station personnel B-
Comfortable temperature in cars C
Turnstiles that are easy to use B-
Availability of MetroCard Vending Machines C

I will be honest, I do not have much to say about these results. I have never ridden the Staten Island Railway so I can’t offer my analysis based on personal experiences. The friends I have who reside in Staten Island don’t ride it so I can’t ask them for opinions. I will however comment how the Staten Island Railway is the first line to not get a B for the “Availability Of MetroCard Vending Machines”. Here is where I have the most shocked look on my face……..

xoxo Transit Blogger

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